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Intellectual Property & GrievanceIT Rules (India) & DMCA Compliant

DMCA & Grievance Redressal

Copyright protection, nominative trademark usage, and content takedown policies for LootMitra, operated by Mistcast.

Respect for Intellectual Property: Mistcast strictly respects the intellectual property rights of brand owners, manufacturers, authors, and photographers. We promptly investigate and remove any content or link verified to infringe upon valid copyrights or trademarks.

1. Trademark & Nominative Fair Use Disclaimer

All product names, logos, brands, trademarks, and registered trademarks appearing on LootMitra (such as Amazon, Flipkart, Myntra, boAt, Croma, Samsung, Apple, Nike, etc.) are the property of their respective owners.

The use of these names, logos, and brands on LootMitra is solely for identification, descriptive, and nominative fair use purposes to inform consumers about available discounts, prices, and product specifications. Such usage does not imply any affiliation, sponsorship, or endorsement by the trademark holders.

2. Product Images & Content Sourcing

Product images, specifications, and titles displayed on LootMitra are sourced from publicly accessible merchant links, affiliate data feeds, OpenGraph metadata, and promotional announcements. LootMitra does not claim ownership of any third-party product photography or promotional artwork.

3. DMCA Notice & Takedown Procedure

If you are a copyright or trademark owner (or authorized agent) and believe in good faith that any content, deal, image, or link hosted on LootMitra infringes your intellectual property rights, please send a written Notice of Infringement containing:

  1. Identification of the copyrighted work or trademark claimed to have been infringed.
  2. The exact URL(s) on LootMitra (lootmitra.com/deal/...) where the infringing material is located.
  3. Your contact information (legal name, company name, address, phone number, and official email address).
  4. A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
  5. A statement made under penalty of perjury that the information provided in the notice is accurate and that you are authorized to act on behalf of the owner.
  6. An electronic or physical signature of the person authorized to act on behalf of the owner.

4. Turnaround Time & Resolution SLA

Prompt Resolution: Upon receipt of a valid and complete takedown notice, Mistcast will review and take down the infringing content within 24 to 48 business hours and notify the complainant of the resolution.

5. Designated Grievance Officer (Indian IT Rules, 2021)

In accordance with Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the contact details of the designated Grievance Redressal mechanism are provided below:

Grievance & Legal Desk:

Operating Company: Mistcast

Designation: Grievance Officer (LootMitra Platform)

Official Legal Email: [email protected]

Alternate Grievance Email: [email protected]

Platform: https://lootmitra.com